How can I access documents in the Trust Center?
To access documents in our Trust Center, simply visit our dedicated Trust Center page and log in with your account credentials. If you don’t have an account yet, you can create one by clicking the 'Sign Up' link. Once logged in, you’ll see a categorized list of documents—such as security reports, compliance certificates, and privacy policies—available for download. For sensitive documents, you may need to submit a formal access request, which will be reviewed within 2 business days.
How do I subscribe to updates about new Trust Center documents or changes?
Subscribing to updates is easy! On the Trust Center homepage, look for the 'Subscribe to Updates' button or link. Enter your email address, select the categories you’re interested in (e.g., security, compliance, or privacy), and confirm your subscription. You’ll receive an email confirmation, and we’ll notify you whenever new documents are published or existing ones are updated. You can unsubscribe or adjust your preferences anytime via the link in our emails.
What are the NDA requirements for accessing certain Trust Center documents?
Some documents in our Trust Center, particularly those containing highly sensitive or confidential information, require you to agree to a Non-Disclosure Agreement (NDA) before access is granted. When you attempt to download such a document, you’ll be prompted to review and electronically sign the NDA. The NDA outlines your obligations to keep the information confidential and use it solely for the purpose of evaluating our services. Once signed, your access to the document will be granted immediately. NDAs are binding and enforceable under applicable laws.